Documentation & support
Practical resources for configuring a station, learning the application and preparing a useful support enquiry.
Use the page-by-page reference for field explanations, complete workflows, examples and troubleshooting. Follow the chapters relevant to your station.
Open task guidance while working in the application. Use the HOT Key section to check shortcuts and their page, focus and permission requirements.
Feature availability depends on the installed software, licence, role and connected hardware.
9 of 9 topics shown
Start with Device Configuration. Establish the instruments and connection settings, then configure product models, barcode rules, sequences and the test plan. Validate the complete workflow before production.
Windows can change its COM port number. Review the current port, saved USB identity, installed driver and whether another application is holding the connection. Use Test Connection before running the sequence.
Confirm the source of the sequence, expected devices, command formats, units, limits and timing. Map device references to the instruments on your station and review unresolved configuration before executing it.
Record the model, barcode, failing step and time. Review the actual measurement or response and relevant logs. Separate product behaviour from communication, configuration and fixture issues before deciding on a retest.
Use the file-based MES checklist to agree the file contract with your factory-system team before configuration.
It provides read-only station reporting on a trusted local network with approved pairing and sharing scopes. It does not expose test outputs for public internet control.
Use the HOT Key section in the application’s HOW TO area. Shortcut availability depends on the current page, focus and permissions.
No. RAJU BROS AI Assistance (Beta) is a licensed assistance feature. Treat its output as a draft, review the commands and logic and validate them against the product and hardware.
Follow the support enquiry checklist below when collecting an error message, software build, device details or sanitised logs.
No matching topics. Try “device”, “MES” or “sequence”, or contact the team.
Use the checklist above to prepare the details the support team needs.
